Posts Tagged ‘Communications’
Toyota’s Plan to Repair Its Public Image
In today’s Washington Post, Toyoda Akio, Toyota’s president, promises a number of changes and improvements to its car manufacturing processes and safety. Toyota has faced widespread criticism of its safety defects, and especially of its response. Unfortunately, Mr. Akio’s op-ed will not likely blunt this criticism. Read the rest of this entry »
What Matters?
Bob Prosen makes some excellent observations about America’s top companies — whether we say they are the best companies to work for or the most admired. Culture matters. Communication matters. Management and coaching matter. Consistent treatment matters. Leadership follow-through on commitment matters. Raising the bar matters. Expecting high performance matters. Pressure-testing candidates’ fit with culture in the hiring process matters.
These seem like simple things. As concepts, they could not be simpler. But because of poor leadership, and people not adhering to principles in their behavior, organizations go awry.
Capitolism will have much more to say on this topic, throughout its writings.
